Frequently Asked Questions about TrustInvest

Find answers to the most popular questions about our platform, investment plans, and processes. If you can't find the answer to your question, please contact our support team.

Frequently Asked Questions

1 +
Registration takes a few minutes: click 'Register', fill out the form (email, password), confirm your address, and complete the basic verification.
2 +
For basic verification, a photo of your passport/ID is sufficient. We may sometimes request a selfie and a document confirming your address (a utility bill/statement, no older than 3 months).
3 +
Usually 2–24 hours on business days; during peak periods — up to 48 hours. We will notify you of the results by email.
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Plans are available for 6/12/18/24/36 months with a fixed annual return. The minimum amounts are specified in the description of each plan.
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The plan can be changed after the current deposit term ends. Early recalculation is possible with a fee. We recommend choosing a plan carefully in advance.
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The platform does not charge a fee for deposits/withdrawals. You only pay the blockchain network fee (gas), which depends on the selected network.
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The principal deposit is available after the plan's term ends. Accumulated interest can be withdrawn according to the plan's schedule (if applicable).
8 +
Up to 95% of assets are stored in offline multi-signature wallets. 2FA is mandatory, along with transaction monitoring and independent audits.
9 +
Taxes depend on your jurisdiction. We will provide a statement of operations, and your tax advisor can provide recommendations.
10 +
Write to support@trustinvest.com or on Telegram @trustinvest_support. We usually respond within 1–2 hours during business hours.

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